# BTW-INSTITUUT / VAT INSTITUTE > BTW-INSTITUUT (VAT INSTITUTE in English) is an independent VAT advisory firm based in Dordrecht, the Netherlands. It helps businesses, organisations and their advisers with Dutch and international VAT advice, returns and refunds, fiscal representation, litigation and training. The Dutch site is at https://btwinstituut.nl/ and the English site is at https://btwinstituut.nl/en. These are two languages of the same firm, not separate businesses. For a specific VAT question, contact the specialists rather than treating an article as individual tax advice. Historical articles in the knowledge base may reflect the law at the time of publication, so check their dates. Published articles have a Markdown version at the article URL with `.md` appended. Drafts are not public. Direct contact: +31 78 622 54 52, info@btwinstituut.nl (Dutch) or info@vatinstitute.com (English). Visiting address: Amstelwijckweg 17, 3316 BB Dordrecht, the Netherlands. The contact pages below have an enquiry form and further details. Knowledge base filters use the same keys in both languages: `type=actualiteit|praktijk|verdieping|archief` and `sector=transport|personenvervoer|adviseurs|handel|e-commerce|vastgoed|non-profit|algemeen`. Combine them with `q` for a text search or `page` for pagination. ## Contact - [Contact (English)](https://btwinstituut.nl/en/contact): Enquiry form, telephone, email and office address. - [Contact (Nederlands)](https://btwinstituut.nl/contact): Contactformulier, telefoonnummer, e-mail en bezoekadres. ## Knowledge base - [Knowledge base (English)](https://btwinstituut.nl/en/knowledge-base): Published VAT articles. Search titles, summaries, tags and article text with `?q=term`. Filter with `?type=` and `?sector=`, and navigate with `?page=`. - [Kennisbank (Nederlands)](https://btwinstituut.nl/kennisbank): Gepubliceerde btw-artikelen. Zoeken met `?q=term`, filteren met `?type=` en `?sector=`, pagineren met `?page=`. `?type=archief` toont de historische stukken. ## Services (English) - [All services](https://btwinstituut.nl/en/services): Overview of VAT advice and implementation. - [VAT advisory](https://btwinstituut.nl/en/services/advisory): Advice on national and international VAT matters. - [Returns and refunds](https://btwinstituut.nl/en/services/returns-and-refunds): International VAT compliance and refund claims in more than 25 countries. - [Fiscal representation](https://btwinstituut.nl/en/services/fiscal-representation): General fiscal representation in the Netherlands for foreign businesses. - [VAT litigation](https://btwinstituut.nl/en/services/litigation): Objections, appeals and VAT disputes. - [Training and courses](https://btwinstituut.nl/en/services/training-and-courses): Practical VAT education for organisations and professionals. ## Diensten (Nederlands) - [Alle diensten](https://btwinstituut.nl/diensten): Overzicht van btw-advies en uitvoering. - [Advies](https://btwinstituut.nl/diensten/advies): Nationale en internationale btw-vraagstukken. - [Aangifte en teruggave](https://btwinstituut.nl/diensten/aangifte-en-teruggave): Internationale btw-compliance en teruggaven in meer dan 25 landen. - [Fiscale vertegenwoordiging](https://btwinstituut.nl/diensten/fiscale-vertegenwoordiging): Algemeen fiscaal vertegenwoordiger voor buitenlandse ondernemingen. - [Procederen](https://btwinstituut.nl/diensten/procederen): Bezwaar, beroep en btw-geschillen. - [Trainingen en cursussen](https://btwinstituut.nl/diensten/trainingen-en-cursussen): Praktische btw-kennis voor organisaties en beroepsgroepen. ## Sector expertise (English) - [All sectors](https://btwinstituut.nl/en/sectors): Sector-specific VAT expertise and services. - [Transport and logistics](https://btwinstituut.nl/en/sectors/transport-and-logistics): Freight, forwarding and warehousing. - [Passenger transport](https://btwinstituut.nl/en/sectors/passenger-transport): Coaches, rail, taxis and transport platforms. - [Advisers](https://btwinstituut.nl/en/sectors/advisers): VAT support for accountants, tax advisers and lawyers. - [Trading companies](https://btwinstituut.nl/en/sectors/trading-companies): Wholesale, imports and exports. - [E-commerce](https://btwinstituut.nl/en/sectors/e-commerce): Online shops, marketplaces and SaaS. - [Real estate](https://btwinstituut.nl/en/sectors/real-estate): Development, investment and property management. - [Non-profit](https://btwinstituut.nl/en/sectors/non-profit): Healthcare, education, culture and charities. ## Sectoren (Nederlands) - [Alle sectoren](https://btwinstituut.nl/sectoren): Btw-expertise per branche. - [Transport en logistiek](https://btwinstituut.nl/sectoren/transport-en-logistiek): Goederenvervoer, expeditie en opslag. - [Personenvervoer](https://btwinstituut.nl/sectoren/personenvervoer): Touringcars, openbaar vervoer, trein en taxi. - [Adviseurs](https://btwinstituut.nl/sectoren/adviseurs): Samenwerking met accountants, fiscalisten en juristen. - [Handelsondernemingen](https://btwinstituut.nl/sectoren/handelsondernemingen): Groothandel, import en export. - [E-commerce](https://btwinstituut.nl/sectoren/e-commerce): Webshops, marktplaatsen en SaaS. - [Vastgoed](https://btwinstituut.nl/sectoren/vastgoed): Ontwikkeling, belegging en beheer. - [Non-profit](https://btwinstituut.nl/sectoren/non-profit): Zorg, onderwijs, cultuur en goede doelen. ## People and organisation - [Home (English)](https://btwinstituut.nl/en): Overview of VAT INSTITUTE and its work. - [Home (Nederlands)](https://btwinstituut.nl/): Overzicht van BTW-INSTITUUT en zijn diensten. - [Our team (English)](https://btwinstituut.nl/en/about-us/team): VAT specialists and their profiles. - [Ons team (Nederlands)](https://btwinstituut.nl/over-ons/team): Btw-specialisten en hun profielen. - [Our history (English)](https://btwinstituut.nl/en/about-us/history): From the founding in Dordrecht in 2003 to today. - [Onze historie (Nederlands)](https://btwinstituut.nl/over-ons/historie): De ontwikkeling van het kantoor sinds 2003. - [Careers (English)](https://btwinstituut.nl/en/about-us/careers): Vacancies and open applications. - [Carrière (Nederlands)](https://btwinstituut.nl/over-ons/carriere): Vacatures en open sollicitaties. ## Optional - [Sitemap](https://btwinstituut.nl/sitemap.xml): Complete, up-to-date URLs of published pages and articles in both languages. - [Privacy policy (English)](https://btwinstituut.nl/en/privacy): How personal information is handled. - [Privacyverklaring (Nederlands)](https://btwinstituut.nl/privacy): Omgang met persoonsgegevens. - [Terms and conditions (English)](https://btwinstituut.nl/en/terms-and-conditions): Terms for services. - [Algemene voorwaarden (Nederlands)](https://btwinstituut.nl/algemene-voorwaarden): Voorwaarden voor dienstverlening.